Safer Gambling

Scope and Purpose

Hm77's Safer Gambling Policy establishes the baseline obligations for responsible gaming and the practical tools available to customers to manage gambling activity in a controlled and lawful manner. Gambling is entertainment; outcomes are determined by chance. Do not treat gambling as a source of income, and proceed only within verified financial means. Access to services is restricted to individuals aged 18 years or older.

Your Limits and Controls

Customers may implement personal limits to manage exposure and expenditure. Limits apply to deposits, time spent, and total losses within defined rolling windows. Limits are self-imposed and enforceable by the platform to prevent unbounded activity. Once a limit is reached for the specified period, further activity within that window is restricted until the period resets.

• Deposit Limits: Set maximum deposits within a 24-hour, 7-day or 30-day window. When the limit is reached, additional deposits are blocked until the window resets.
• Time and Session Limits: Establish maximum session duration per session or per day. Upon reaching the limit, further gambling is paused until the period resets.
• Loss Limits: Cap total losses within a defined period to control spending and risk exposure.
• Budgeting and Breaks: Define a pre-session budget and schedule regular breaks to maintain control.

Self-exclusion and Time-Out are formal mechanisms to restrict access to Hm77 services. Exclusion periods are available for six months, one year, or permanent cessation. During an exclusion, deposits and bets are blocked. Reactivation after a fixed exclusion period is subject to policy; permanent exclusion cannot be reversed except at the provider's sole discretion or upon approved conditions. To initiate, access the Responsible Gaming controls within your account or contact our support team at [email protected]. Reactivation of a temporary Time-Out or defined Self-Exclusion period typically becomes effective after the stated period ends.

A Time-Out is a temporary restriction designed to pause activity while preserving the option to return later. Time-Outs are activated immediately upon confirmation and may be revoked only after the minimum hold period defined in the control. During a Time-Out, no deposits or bets may be placed; pending bets may complete in accordance with their terms. If you opt for an indefinite Self-Exclusion, re-entry requires formal request and approval from Hm77 support.

Compliance requires verification of age and prohibits participation by individuals under 18. Age confirmation occurs during registration and may be supported by identity documentation. The platform implements technical and procedural measures to prevent underage access, including device-level safeguards and user education. Do not share login credentials, and maintain secure access controls to prevent inadvertent participation by minors.

Hm77 provides tools to support responsible gaming and offers information about available help resources. If you believe you may have a gambling problem, contact our support team for guidance on suitable options and external organizations that provide professional assistance. We do not substitute medical or psychological treatment but can facilitate access to appropriate services upon request.

We protect player information and implement procedures to verify identity, prevent fraud, and comply with applicable laws, including anti-money laundering requirements. Personal data used for responsible gaming controls is processed in accordance with our Privacy Policy and data protection obligations. We reserve the right to suspend or terminate accounts that fail to meet verification, age, or risk-management requirements.

Hm77 will apply the Safer Gambling Policy consistently and may update it from time to time to reflect regulatory changes or improved risk management measures. All changes will be communicated to customers in accordance with applicable notice requirements. This policy does not constitute legal advice; for individual concerns, contact support for clarification and assistance.